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1(1 review)0% of customers recommend this property

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submitted by Maura R. - |Recommended: NoThe management company for this property is a nightmare. We were set up to have our rent automatically taken each month from our checking account. It was withdrawn on the first of the month, however, not posted until after the grace period. We were repeatedly charged each month for a late fee. Every month we had to call the office to have the late fee reversed. When we decided to move out and listed Outlook as a prior residence the landlord of a potential property called Outlook for a reference and they told him that we paid late every month To say the least, we were not approved for that property. After settling our final rent charges and cleaning the apartment thoroughly, we asked for our 300 deposit back. We were told that it was applied to our final balance for cleaning charges of 485. Seriously 485 to clean a 659 square foot 1 bedroom 1 bath apartment. Seriously...huge rip off
response from property -Hi Maura, We are sorry to hear of any frustrations you might have experienced under previous management. We invite you to connect with us directly by phone or email at (541) 204-6281 or outlookpilotbutte@secpropres.com. Best regards, Outlook at Pilot Butte Apartments Management Team

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